Shipping & Returns Policy
Orders are processed Monday through Friday and are shipped within 24 hours of placement, excluding weekends and public holidays.
Johnny Devil charges a flat rate of $10AUD for all domestic orders. We use Australia Post Express, which provides you with a unique tracking code for your package that can be tracked online. Your package is expected to arrive *1-2 business days from the date your order has been shipped.
New Zealand Customers
Johnny Devil charges a flat rate of $10AUD for shipping to New Zealand. We use Australia Post International Pack and Track for all New Zealand orders. Orders to New Zealand have a *3-10 business day delivery time once the order has been shipped.
Other International Customers
Johnny Devil ships to nearly every country for a flat rate of $20AUD. We use premium Australia Post services which will be either Australia Post Pack and Track International or Australia Post Registered International postage (depending on which country is being shipped to). International shipping services have a *4-12 business day delivery time once the order has been shipped (shipping time varies per destination).
*Delivery times are to be used as a guide only, and do not take into account any possible delays caused by weather / customs / any other post issue. We accept no responsibility for any loss or damage to goods occurring in transit.
International Taxes and Customs Charges
International customers may be required to pay sales tax, duty and/or customs charges. All taxes and customs charges are the responsibility of the customer and are not included in the cost of the order or your shipping charge. Taxes and customs charges differ depending on the country and state of the shipping address. We suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. Johnny Devil is not responsible for any additional taxes and customs charges that are requested during the shipment of your order.
Customer satisfaction is of the utmost importance to us. If you have any issues with your Johnny Devil products please don’t hesitate to contact us at firstname.lastname@example.org